Porter H.

I really love Vudu's product. I think it works well and is easy to navigate. While their product is excellent in my opinion, their customer service is some of the worst I have encountered. I recently bought a television that came with a free Mission Impossible code to be redeemed on Vudu. When I tried to redeem the code, it would not work. I contacted Vudu customer service by email. I received a response that they would look into the issue and get back to me. I sent them a picture of the slip of paper which had the redemption code and a picture of my Costco receipt which showed the date on which I bought the television. Since then I have emailed at least once every 5 days asking for an update to which I received no response over the course of a month. I am actually very surprised that they didn't respond at all to my emails. I have never had this happen with any company's customer service. Yes, sometimes the responses I receive are undesired, but I have never been completely ignored as I have been with Vudu. Very poor customer service. One of the worst.

Let me just first start by saying that myperfectresume.com offers a very thorough and professional system for building a resume. It works very well. Unfortunately there was a misunderstanding between the company and me as to what would be offered and the pricing of that offered product. I called to get a refund, and whomever I spoke with only was able to give me a 10% refund on transactions already made. I was later contacted by a customer representative who was able to refund all of my money. In conclusion, this site offers a good product, but make sure that you are very familiar with what they are offering and how much will be charged for those given services. The refund was a little frustrating to get, but I got it in the end and lived happily ever after.