Porsha T.

I was spending ALOT of time looking for an older Mac duggal gown that several retailers could not find. I even contacted the warehouse in New York and was unsuccessful. I decided to utilize the chat feature to inquire if Madame Bridal could help me locate the dress. Brad responded in a timely fashion and let me know that no results were generating for the style number. I informed him that that was the response I had been receiving and that I really just needed someone to go the extra mile and assist me in finding the dress. He did just that. Brad asked me to provide him a picture of the dress. Shortly after he responded and stated that he would check TE tinder and update me. Less than 30 minutes later, although the dress was special ordered and no longer available, Brad responded and provided me with the information I needed to move on and invest my time elsewhere. It was extremely frustrating to contact several retailers and no one was willing to help! If it were not for Brad, I would still be wasting time searching for the dress. He was truly a life saver! If you want great service, Madame Bridal is the place to go.