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Pooja S.

Contributor Level

Total Points
80

1 Review by Pooja

  • Ferns N Petals (FNP)

6/6/19

It was my parents' marriage anniversary and I order a cake and plant. I got a mail in the morning that the order will be delivered at 8:00-15:00. Then automatically the schedule was changed from 7:00-21:00. When I called the customer support they said they can't reach the delivery team. What sort of bull$#*! is this? You spoiled my parents' anniversary and lost a customer!

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FernsNPetals -. – Ferns N Petals (FNP) Rep

Dear Pooja,

We are so sorry to hear that. This certainly doesn't meet our standards. Please send us your order number and we'll get back to you as soon as possible with a further resolution.

Flowerly yours,

Team Ferns N Petals

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