Purchasing product from this website, please be alert as this is defaulter online company. How I will explain you.! We have ordered one earphone that cost only Rs. 300/-. They deliver the product within 10 working days. When we open it there was no 3mm jack connector in the earphone. Then and there we start contacting there customer care, almost 5 to 6 hrs wasted just to talk to them. Then they advise to email the defection with details and photos. We did it that time itself. We waited for 2 days there were no response from them. Then we send them a reminder and waited for more 3 days but no reply from them. After 10 days they are mailing that your return times finished, and now we can not process further. It is not a matter of 300 bucks. Its a matter of trust and service. Then I gone through the details of the company. They are totally fraud company. Please be alert and dont purchased anything from them
Hi Pooja, apology for inconvenience caused. We request you to submit ticket on our website http://www.latestone.com/contactUs/