I booked a place and 24 hours of my check in date received an email from saying that my reservation had been cancelled I tried to call them all day long through email through the phone they will hang on me several times and the only response I would get a 4 number code which I would put in in space and said one of our customer service specialist will get back at you all day long they piss me so much can't believe it then I call the host which promptly responded and told me that she had nothing to do but airbnb did the cancellation I been trying to find out why they did that haven't avail to nothing cero response and they said that my refund will get it in 15 business days and to top it off they blocked me to get to other properties definitely if I could give 0 most definitely will do it in this last experience that had with AIRBNB.