Ordered several products and received a tracking # (which didnt show anything except that i made a purchase). After 1 month of waiting i contacted the company through email. They responded very quickly which was great. They told me that "the order has no scans since the shipment was created" and that they would refund my money.
I am very disappointed because ive been waiting for this stuff and they didn't even ship it. What makes it worse is that i live in Canada. I had to pay american exchange rate. My refund is not the amount i paid since the dollar is down.
What a piss off. I would never shop at this company again nor would i recommend it.