p l.

Watch out for these shysters! I ordered an Eccotemp L5 tankless water heater on-line from MyRubberneck.com 7 weeks ago, and when it was not delivered after 10 days, I inquired as to why. None of my several emails and phone messages were ever returned. Though this company promises low prices and prompt delivery, you almost certainly will lose your money to them, and never receive the ordered product. Funds were immediately deducted from my bank account -- I made the mistake of using a debit card for my "purchase" -- but the company hasn't the decency to respond promptly (or at all) to paying customers' concerns. MyRubberneck has an "F" rating with the Better Business Bureau (can't get lower than that), with 26 complaints against it. Make that 27; as I filed my own BBB complaint against the company 2 weeks ago. I also filed a complaint against MyRubberneck.com with the Federal Trade Commission. It's amazing the company's principle owner has not yet been thrown behind bars, but maybe the FTC will, in time, take that well-deserved and proper course of action. Despite my repeated requests for a refund, MyRubberneck still has the 119 hard-earned dollars taken from my bank account, and I have no reasonable recourse to ever seeing those funds again. That's called theft, and the folks at MyRubberneck.com should do time for their crimes. Worst thing about it: I could have obtained the L5 water heater direct from the manufacturer -- or numerous other dealers, including Amazon -- for the same price offered by MyRubberneck. Forewarned is forearmed: look at all the negative feedback on the web against this company. Don't deal with them. You'll save yourself a lot of money -- and a lot of grief -- in the end.