PJ S.

I sent several items, including a new Lord&Taylor item ON its original hanger, WITH tags, as well as several pair of shoes I'd thought I could wear after foot surgery but alas, still could not. They returned two blouses "for cleaning" although they were new, and they reeked of -- sweat? Cigarette smoke? (I don't smoke), as if someone wore them. No response until today to several messages, saying that FOUR items were being returned (ahem, again, TWO) and that no shoes were received in the shipment! We are talking hundreds of dollars lost here to theft by deception. Believe me, I will be taking legal action. Do NOT do business with this company -- which by the way denied I'd sent earlier messages.