Pre-ordered Mario Kart 8 from them last year. I recieved an email a couple of days before to say that it might not arrived on time. I then recieved an email the day before release explaining that it would definitely not arrive on time and was given a digital copy of the game there and then. 2 days later, the day after release, my physical copy arrived in the post.
Nintendo were also doing a deal at the time were if you bought mario kart you got a free game, as I now had 2 copies or mario kart I was able to claim 2 free games, I then sold my physical copy of mario kart on eBay for 5 quid less than I sold it for.
Digital Mario kart 8 a day early + digital monster hunter 3 + digital Mario bros U all for a grand total of £5