I recently ordered with Winni and oh boy! What an experience it was. Occassion was a surprise package for my parents 25th anniversary and not only they screwed up the order by someone's birthday cake but also refused to fix it later by saying " You can use this birthday cake as well"
On further escalations, they sent through the right cake but forgot rest of the delivery - flowers, gift and chocolates.
After a numerous back and forth, after a day we were able to receive our order but again with poor quality and rude service. They behaved as if they are doing us a favour by delivering the right thing.
Not only did they gave me poor service but the quality of products was not worth the $ I spent on it. After raising the complaint they sided with the vendor and said, right steps were taken and we served at the best.
Filthy and poor service. Please stay away from them as they will cheat you and will leave with a bad taste. Best is to order via trusted and more professional website.