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Piper W.

Contributor Level

Total Points
100

1 Review by Piper

  • Fabletics

6/29/16

"I have been frustrated with Fabletics since day 1 - as an industry professional I was given a promo card to try Fabletics VIP program and receive a free pair of leggings just for signing up - but they made the process of getting the leggings so complicated I just gave up. However, by that point I was already locked into the VIP program - $49 a month automatically billed to you unless you decline between the 1st-5th of the month. This was particularly annoying because I was traveling so much for work I would forget to decline and then *surprise* I get billed. That's my fault, but if you try to go and cancel they make you call in and speak with a representative, who of course gets you to try and stay AND if you have credit to use (because like me you forgot to decline between the 1st and 5th of the month and you get charged) then your credit is only applied at the full price of the item, not the VIP pricing. That's fine, I get it - but my goodness, could you please make it easy for people to cancel? I sincerely just wanted to cancel for a few months while I was traveling and Fabletics made it so annoyingly impossible to do so that I've really become (probably overly) critical of every little thing about the clothing and the company to never want to be a customer again. Buyers want ease of use, they don't want to feel trapped, and we want to cancel when we want to cancel! None of this would actually really bother me that much if I actually *liked* the clothing. A lot of the designs are either totally impractical for the way bodies move in activity, many of the fabrics feel like subpar performance fabrics and a little cheap (for what they retail), and soooooooo many of the prints feel like someone in the 80s was trying to imagine what cutting edge prints would look like in the 2000s. Truthfully, I feel like this is bargain basement or Old Navy quality stuff at a much higher premium which is just sad. Either save your money by going to Old Navy (much better styles, functionality, and prints) or invest in quality performance wear, but don't bother with Fabletics. "

Piper Has Earned 20 Votes

Piper W.'s review of Fabletics earned 20 Very Helpful votes

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