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They said they couldn't obtain an unlock code for my phone so a full refund was gonna be issued. They charge me twice cause the first time I tried to purchase it said that there was a problem. I thought I had a problem with my visa so I tried with another card. I been chasing them for 3 months now. They said that there was a technical error with my refund and it did not process to my account. So they asked me for my PayPal email address... It's been 2 weeks passed since I last e-mailed them and still didn't get a refund... I tried to e-mail them again today but it always says "sending failed" I don't know if they blocked me and they closed down their account.
Ping B.'s review of The Unlock Team earned 2 Very Helpful votes
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They could not find the unlock code and did not refund me as they promised. I left several...
I choose the unlock team to unlock an HTC 8X phone. Their price was attractive compared to other...
We are sorry to hear that you are less than happy with the service you have received. If the code or software advice we sent failed to unlock your phone you can contact us at refunds@theunlockteam.com with your order number we will be more than happy to refund your order in full.
Kind Regards
The Unlock Team