A few weeks ago I already posted this review. Surprice Car Rental has responded to this, but unfortunately no further action has been taken. That's why I advise everyone not to rent a car here. They have low prices but make money with "old damages"!
I advise not to rent from this company, although the prices are attractive. Between 8 p.m. and 8 p.m., a 35 surcharge is requested to pick-up or bring the car. This while they advertise as a rental company for Faro Airport! Picking up after 8 p.m. is a real problem because they have 1 employee at the office. In my case there was a waiting time for more than an hour and a half. They give me a different car than ordered and the car was parked in a dark corner and the gas tank was not full. The car had to be inspected in the dark, so that a small scratch on the bumper was not noticed. When returning the car a few days later, the employee immediately walked up to the almost invisible scratch on the bumper and said that this would cost 215,-. There was nothing to argue against this because the damage was not mentioned on the form! The car rental for 5 days actually came to 300. It's better to rent at a famous brand such as Herts or Europcar, to prevent disappointments afterwards,