Pierre-Luc D.

I am really disappointed about the product from this company and how they treat their customer. We pay, they make money and if it goes wrong, f the customer.

I've bought a pair in late october 2016. I always have been really gentle with these glasses. I usually wear them before going to bed to read few chapters. I let them near my bed. My first pair broke four months after getting them. The upper part on the left corner broke. There was no shock, no falling, it just broke between my hands. I was taking them off. That's it. No trauma.

I wrote them an email and after SEVERAL DAYS I've got a response from the company. They will send me another pair for the shipping fees. They can replace it only one time.
It seems fair. As soon as I get them, I try to not use them as much as I woule because I'm kind of scare of what could be happening.

I use them as always. I don't wear them on a daily basis. After another four months, they break again...

This time, I'm getting upset. Two pairs in less than a year. I write them again.

They answer me that they will not replace it but they can give me an incredible 15% off if I buy a new pair...
AMAZING. They send me two pairs over nine months. They broke both of them and they want me to pay again to get another one. I know their policy but it's clearly not normal that glasses can only last for four months. I know that I didn't pay 400 bucks but come on, it's unbelievable than product are not make to least more than two or three years...