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Booked QLD property for upcoming school holidays. As QLD borders are still closed, we can not travel to QLD. Stayz / Coastal Holiday Rental have refused to provide a refund, partial refund or even a credit. The booking was only cancelled due to Covid19 travel restrictions. The Stayz website has a Covid19 policy published that "encourages" the property owners to refund or credit during Covid19. The Coastal Holiday Rental people were rude. No money has been refunded and Stayz have become silent. This whole company is a scam. I encourage all victims to follow up with the small claims tribunals and ACCC.
Pierre L.'s review of Stayz earned 2 Very Helpful votes
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