Pierce F.

This has hands down been the worst customer experience of my life. My order was put on hold three days after originally placed due to a product shortage on the side channels which I quickly rectified only for my order delivery to be delayed multiple days. Two weeks after my order, on the date my order was supposed to ship, I called blinds.com to inquire on the status of my order to be told that it was delayed a week due to the side channel issue that had been resolved in a matter of hours. The next day, I called back to inquire to be told that the side channels were on back order and my order would be shipped 35 days in the future. None of this was communicated to me via email and would have not been told to me had I not called. This is a completely unprofessional organization that lacks integrity and does not value their customers or their loyalty.