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Piedmont S.

Contributor Level

Total Points
85

1 Review by Piedmont

  • RentPayment

9/28/20

We have used RentPayment for our business for many years with no problems until now. Several weeks ago, they made an incorrect deposit into our account (which was less than a 3rd of what it should of been). We called them twice and sat on hold for 2 hours and again for 3 hours before getting disconnected. We also left a callback number and were never called back. We sent an email telling them about our problem with documentation showing them what happened and two days later they got back that they had received it. Numerous emails later, we have heard nothing back and have still NOT received our deposit. They, of course, have charged us their fee for it. Anytime you try any kind of communication with them, there is either silence or high call volume and no one will call back. The lack of communication and disregard for their customers is UNACCEPTABLE. We are a business too and have bills to pay. We need our deposit that WE earned. We would NOT recommend using this company if you are a business owner!

Piedmont Has Earned 5 Votes

Piedmont S.'s review of RentPayment earned 5 Very Helpful votes

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