Phyllis W.

I ordered transition glasses from Zenni optical. I called after the year, because the transition started to fade like it looked like water spots. I have been ordering transitions for years and never had a fade problem transition don't fade. I have ordered transitions from other companies and never had this problem. I talk to Roy the supposed supervisor he stated they had no record of the call three years ago that there was a problem. The young man that took the called did not make a record of the call. He tried to say I must have cleaned the glasses wrong and caused them to fade. I've been wearing glasses since elementary school. I know how to take care of my glasses. They cost too much to mishandle. Zenni should offer longer warranty anything happens after a year you have wasted your money which is caused by their faulty workmanship don't buy anything from Zenni Optical they are not worthy. Keep your money. I tried to take a pic of glasses, but too much glare to see problem.