Phyllis C.

My little nephew picked out a toy motorcycle for $29.95. Only to have this poor kid totally disappointed. It would only go in reverse! That's only one example of the shoddy products Walmart sells. BTW They did refund it but wanted me to have it replaced. Only to have my nephew disappointed twice?! I don't think so!

I placed an order on January 1,2016 through Orchard Brands, Winter Silks for the amount of $209.00 to be sent to New Zealand. They immediately processed the order through BorderFree. Come to find out Borderfree went out of business the same day I ordered. They said they would not charge me until my order was shipped---WRONG--they charged me immediately. Orchard Brands (falls under Blair.com) is as much to blame as they surely knew that Borderfree was out of business. My MANY attempts to contact both lead to dead ends with no satisfactory replies. PLEASE, DO NOT FALL PREY TO EITHER COMPANY---you'll lose your money.
UPDATE: I finally did get my refund. However, it required MANY email in order to receive it.