Avoid. Two updates since my previous review: 1) I've bought the paint from paints4u, they are excellent. 2) I've received a refund from carpaintrepair. Here's how: Google "trading standards citizens advice". You can't contact Trading Standards directly, unless you are a business, but Citizens Advice will contact them for you. Citizens Advice and Trading Standards are both friendly and helpful. Do pursue a refund, even for a small amount. Trading Standards are watching this "trader", but they are grateful for more evidence. (I've put "trader" in quotes because, as they do not often send any goods, they do not trade.)