Phil S.

Ordered a pair of snowboard bindings to ship to a store right before COVID hit. The store closed down so the order wasnt available for pickup and the order ended up not being shipped, and by that time they were out of stock on my size. I let them know this and they apologized for the inconvenience, let me know that it might be back in stock again soon, refunded my credit card, refunded the $20 gift card i had used and also gave me another $30 card so I could possibly afford a more expensive pair that was in stock. Less than a week later my original pair of bindings I was looking for came back in stock, so I saved $30 in exchange for a little time wasted. My advice to those ranting against their service is maybe work a little more with them before giving up and just writing a bad review. Might have to call a couple different times, chances are somebody will work with you