Phil R.

There's no means to contact anybody, no means to screenshot tickets, no means to download tickets from the mobile app...
Then when you get to the venue, everybody is trying to get on the same website and it is impossible.
I've just called their helpline number, it comes up with this 'this number is no longer in service'.
They really do deserve a 0 or 1 star!

We booked a holiday with Groupon, a 6-day trip to Italy. Their agent, Weekender Breaks pretty much ripped us off making flight bookings that didn't connect with the holiday rail travel. We then had substantial additional costs to change the flights, paying for their incompetence.
The rail travel also turned out to be pretty much of a con, they booked us on a 1-way ticket only. So there were further hidden costs for us to get back home again.
There were also many other issues and all in all, it was a very bad experience.
We can only recommend people to keep away from Groupon and their lousy holiday companies like Weekender Breaks.

Booked a holiday with Groupon, a 6-day trip to Italy. Their agent, Weekender Breaks pretty much ripped us off, making us flight bookings that didn't connect to the rail travel. We then had substantial costs to change the flights. The rail travel also turned out to be pretty much of a con, they booked us on a 1-way ticket only. Further costs for us to get back again. There were also many other issues, so all in all, a very bad experience.
We can only recommend people to keep away from Groupon and their lousy holiday companies like Weekender Breaks.

We bought 3 Mi Band-2 smart watch / heart rate monitor units from Gearbest. After a month or so of use they all failed, with the same issue, the heart rate monitor stopped working. Attempts to reload the software failed to resolve the issues.
Gearbest agreed that the units were defective, but only offered us a derisory $10 as compensation, that's $3.33 per unit, a tiny fraction of the buying price. They refused to exchange them, as we had requested. We're seriously wondering if we were sold fake units, but we'll never know the answer to this.
We've spent many hours with Gearbest on comms, trying to upload videos, sending messages detailing the device faults, only to be finally ripped-off.
We don't believe that they are a reputable company, as all these practically brand new devices failed and they wouldn't replace them.
We certainly wouldn't recommend Gearbest due to their awful customer service and dishonest returns policy.

We bought a computer from Best Buy, through their phone sales.
We tried to price match a very similar computer that was being sold on the HP computer website, but Best Buy refused saying that the color was slightly different; silver compared to ash silver (though model, specs etc, were the same).
We continued with the Best Buy purchase and received confirmation of our order.
The following day we received an email saying that the sale had been cancelled.
Best Buy customer service were contacted and they confirmed this was due to the credit card transaction not being authorised by the bank.
A 3-way call with best Buy and my bank took place, whereby my bank asked that Best Buy transaction the sale whilst they remain on the line. This proved that the credit card was fine.
Best Buy then admitted that they couldn't make the sale as the computer wasn't available; they couldn't supply the computer as it wasn't in stock, thus wrongly blaming my bank and wasting everybody's time. Quite shocking really.
I wouldn't recommend this company.

I ordered an LED flashlight, it arrived today, 10 days after being shipped. Upon inspection the charger fell apart the first time I tried to use it. There's an 'Open Dispute' button my account, which i immediately tried to do, but this wouldn't work. I contacted Ali customer Service, who were patronising and unhelpful, they said that the 10-day period for complaint was over, due to the slow shipping time. So I have no right for refund... Quite incredibly bad service; more so, just dishonest.
I don't recommend anybody buying anything from this website.