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They sold me a certificate to a restaurant that was out of business. Trying to exchange it for another certificate took me several hours and didn't work. Ultimately I asked my wife who is a computer expert t do it for me.
The site was so bad that she got directed to a place where she discovered she had bought another cert that we didn't want. I call the help desk number. After 20 minutes alex said "no refunds, tough luck". I finally got Bianca a supervisor who backed out the additional charge. It took me over 3 hours to get a trivial thing done. As soon as I use the exchanged cert I'm quitting these guys ASAP
Phil P.'s review of Restaurant.com earned 5 Very Helpful votes
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