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Phil O.

Contributor Level

Total Points
89

1 Review by Phil

  • Hayneedle

5/15/16

Buyer beware. 25 complaints have been filed with the Better Business Bureau in the last 3 years. I can no longer leave feedback for the seller on Amazon.

I purchased a desk after looking at several reviews of several folding desks. Perhaps I should have gone with a different brand. Or at least with a company other than PlumStruck.

After receiving this item in August 2015, I unfolded the base, attached the top panel, and put in corner in my room. After that, I barely touched it. The heaviest thing I ever put on the desk was an iPad. I never even used it for my laptop.

In May 2016, I went to move it for the first time and it essentially just came apart. Now, the top panel won't stay attached to the folding based, so it wobbles. The pull out drawer, which I never used, now keeps falling out. The item is less than a year old, has been used very minimally, but doesn't even function as a stand, not to mention a desk.

When I contacted PlumStruck, I received the following response:
"I apologize for the trouble you are having with this desk. I know this must be upsetting. Because the item carries a 30-day return policy that has expired, we are unable to process your request. I apologize for any inconvenience this may cause."

Surely, a desk should be able to sit idle for more than 30 days and still work as a desk.

Phil Has Earned 9 Votes

Phil O.'s review of Hayneedle earned 9 Very Helpful votes

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