Thumbnail of user philm76

Phil M.

Contributor Level

Total Points
90

1 Review by Phil

  • GoKartsUSA

1/22/18
• Updated review

Has anyone noticed that the reviews on the GoKarts USA wedsite date back to 2016 and none since? Well I have. What does this tell you. I have submitted two reviews, both times having been ripped off by this company, and of course neither of my reviews have been posted. Go Karts usa, is one of those companies that have built a reputation for themselves and then let their sale go to their heads, which led to them thinking that the consumer comes last and their profits come first, well same on you Mr. Gokarts usa... Never forget, that without the consumer, you're business mean nothing... Stop trying to rip people off and start providing some professional service for the people trying to provide some fun and pleasure into their lives... You have ripped me off, and from what I've read thousands of others customers too. Don't be another victim of this company, choose another, I have and been a happy customer since... Gokarts usa. Shame on you...

Tip for consumers:
And I forgot to mention, I bought a stinger muffler from these con men after speaking to one of their "sales experts" who guaranteed me these mufflers where made in the USA, well what I received was a made in china knock off weighing two pounds less than their advertised muffler. And paid 140.00 for it....Nothing like the photo on their website and no "stinger" emblem as pictured. These people think they can screw everybody. Well not me, I will not go away until they live up to their errors.

Thumbnail of user mikes63
Jordan T. – GoKartsUSA Rep

Hello Phil,
Let me assure you, no one from this company is ripping anyone off.

The Stinger Minibike Exhaust is made in the USA
Packed and tuned, with billet endcap. It's awesome.

Are you possibly a competitor? Posing as a customer?

We have seen this on a number of false postings on site jabber by a competitor

Buyers BEWARE!
1/10/18
• Previous review

Buyers BEWARE!
1/10/18
I purchased an american flyer 215 mini bike roller to be painted gloss black and payed for shipping, the first response i received from them was that my order was picked up by the customer. I live in nj. And they are in ca. 3000 miles away. When i called them, they said to me sorry we made a mistake, and your order is ready to ship. Weeks later i called again, and was told that my order was shipped, but they don't have a tracking #. Another week goes by and i call again, this guy tells me that my order was never shipped, and that it was going out that day. At that point I called my credit card company to cancel my order and refund my money. Only then after they confirmed this company never shipped my order, did gokarts usa, email me and say that my bike was on back order, and so was the paint color that I ordered... What a bunch of lying a-holes... If you order anything from this company, you should have your head examined by a professional. Rip off artists at their best... Stay AWAY!

Response from Jordan T., GoKartsUSA Representative

Sorry, the color requested was out of stock and will be available by 2-2018.
And to Jordan T, If this was on back order until february, then why did your company just be up front and tell me so, instead of all the b. S. I would have appreciated your honesty. The fact of the matter is,. If you had the decency to make the situation right, I would have waited for my order. You can catch a lot more flies with honey than with vinegar...

Thumbnail of user mikes63
Jordan T. – GoKartsUSA Rep

Sorry, the color requested was out of stock and will be available by 2-2018

Phil Has Earned 10 Votes

Phil M.'s review of GoKartsUSA earned 10 Very Helpful votes

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