Phil M.’s Reviews of FreeShipping & more

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10/16/16

These a**holes have been charging us &12.97 a month for a one time purchase at Kohls to save fricking 10% since last Christmas. WTF? How do they get away with this and now I can't get hardly 1/2 of it refunded. "you agreed to pay us when you clicked on free shipping from that vendor to save 10%"... wooohoooo. My next call is to Kohls, how do you agree to do business with companies like this?

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FreeShipping C. – FreeShipping Rep Over a year old

Hi Phil,

I’d love to help explain how our site works and how you became one of our active members. We are a subscription-based online shopping site that offers members 10% cash back, free shipping and free returns via rebate, price protection, exclusive coupons and more savings benefits at over 1,000 online retailers. We offer new users the opportunity to start a free trial and claim their introductory bonus during this time period. At sign up, directly above where credit card information is inserted, the offer details state that if you do not cancel your membership within your trial period, you will automatically begin a membership with us. Our members pay a monthly fee of $12.97 to access all of our savings benefits. We include the membership fee and the terms of the free trial offer in both our FAQs and Terms of Use. Every new user must agree to the terms of service and use before finishing the sign up process. Additionally, we send every new member a welcome email to remind them of their registration and reiterate the terms they’ve agreed to.

If there is anything else I can help you with or any other questions I can answer at this time, please feel free to reach out at any time, I’d be happy to help you however I can! Thank you very much.

Sincerely,

The FreeShipping.com Team