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phil m.

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1 Review by phil

Gearbest

  • Gearbest

“NO Support if you buy their product on Amazon”
12/9/19

Bought Dash Cam on Amazon. Needed product support. Amazon referred me gearbest.com. Gearbest.com does not provide an option to request support if you buy from Amazon. I gave them a bad review. They replied, go to our web site. There product support is mindless. They are a poster child for buy locally.

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Helpful  (1)
Thank you
Thumbnail of user lilyl19
Lily L. – Gearbest Rep

Dear phil m,

Thank you for your feedback.

We at Gearbest will always do our best to help our customers solve their issues.

If unfortunately your product arrives DOA, please check our Warranty policy here: http://www.gearbest.com/about/warranty-and-return.html#item2.

Please offer us your order number or you can submit a ticket to our support center and write the subject as "complaint from sitejabber.com".

Thank you for shopping with Gearbest.

Gearbest Customer Service Center

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