Phillip W.

Beware of these people! I ordered a center cap for my 98 Mustang GT to replace one that was damaged in an accident. It was advertised as refurbished, however, when it came in the mail is literally poking through a thin vanilla envelope that wasn't even padded. It was used and badly damaged. It was 5 times worse than the one that it was supposed to replace. Thank goodness I paid for it with PayPal and immediately filed a claim with PayPal within 15 mins. I then sent them an email telling them I had filed a claim and they stated simply, "return it if I wasn't happy", to which I replied "send a return label and I will send it back to you". PayPal will give me my full amount regardless. It needs to be thrown in the trash to tell you the truth, it is useless. It took a threat to get them to return an email.

Bottom line, do not do business with these people, they are cons! Is there any honest people out there anymore?

I began ordering from iherb from the very time they started. I've even talked to the owner on the phone who was very kind and accommodating. However, what has happened to this company? The discount structure used to be great and the prices the best on the internet. Now, they are by far the most expensive! $65 for a product that I can get at Swanson or on Amazon for $43. I've taken them off my list and don't even bother anymore. What is Shame!