Developed in part with a grant from
the National Science Foundation

phillip o.

2 Level 2 Contributor
  • 5 Reviews
  • 14 Helpful Votes
  • 0 Thank Yous

Experience: Pets & Animals, Travel, Health

Member since September 2010

  • Reviews


  • First Reviews


  • Thank Yous


  • Fans


  • Profile Views


Review Distribution

5 Reviews by phillip

totally hopeless - the goods were counterfeit and royal mail demanded a customs payment, not mentioned at time of order - i refused the goods. no way on ali express dispute system to mention this - the system is clunky and works badly. i will get a chargeback from the card company but all a lot of hassle - don't use them!
Shambolic customer service - i have spent a lot of money with zooplus, but when I tried to pay for an order, it kept defaulting to 'pay by bank transfer' with no option to revert to pay by card. I emailed their 'customer service' several times to resolve the problem - they say they called back, but there is no record and they ignored my updated mobile number. Overall, they wasted a lot of my time by not reading my emails properly - i took my order to another supplier who offered the same products for less - i would not use them as they treat customers with contempt
I-herb don't make clear they are an overseas website and you will be charged extra tax and customs when the package arrives - instead of putting this info clearly with the price, it is hidden in the small print of delivery options. I was asked for £20 customs and VAT for a £40 order - when I complained to IHerb, they didn't deal with it properly, but did promise a partial refund - when this didn't arrive and I complained, I got an incomprehensible and irrelevant reply - these guys are dishonest - don't use them!
scam car hire site related to - they are high on google ad rankings but take money from your card without confirming the reservation - no response to contact numbers or emails - avoid them!
scam car hire company which is top or high in google ad rankings - take your money and never confirm reservations and don't answer phones or emails

phillip Has Earned 14 Votes

Phillip O.'s review of AliExpress earned 5 Very Helpful votes

Phillip O.'s review of earned 4 Very Helpful votes

Phillip O.'s review of iHerb earned 2 Very Helpful votes

Phillip O.'s review of Decode Car Hire earned a Very Helpful vote

Phillip O.'s review of earned 2 Very Helpful votes

phillip hasn’t received any thanks yous.

phillip doesn’t have any fans yet.

phillip isn’t following anybody yet.

Similar Reviewers on Sitejabber


I ordered a cellphone at Aliexpress and paid R4800 AND i NEVER RECEIVED THAT PHONE NOT EVEN A...


My order is not deliverd to me. Aliexpress asked to provide evidence. I did. With no...