PHILLIP E.

Purchased an AC exhaust kit for my Soleus unit, Menards shipped the wrong one, they acknowledged it in an email.
Then they sent a fedex return label, deducted from my return money, they also charge a "restocking fee" leaving me $27 from a $69 purchase.
When I informed the customer service dept about the error (joke) they argued, blamed me for even buying the product, even though the menards website claims it was the correct model.
DO NOT BUY FROM MENARDS
MENARDS IS RAN BY LIARS AND THIEVES.

I contracted with a "seller" to produce 3D kitchen design, provided him with a scale top view for 3 elevations.
He took over 1 week to produce 1 view with multiple inaccuracies,
I tried 3x to work out the problems with descriptive messages and I received more LAME work without the details requested.
Frustrated and going on 10 days without a draft I can work with I found a local designer who had my presentation ready in 2 days, no edits, perfect.
I contacted FIVERR requested a full refund and have been explaining myself to IDIOTS in Customer Service (a damn joke) for 5 days, 10 emails no resolution, no refund.
BTW I have used FIVERR previously with OK results, however as a PAYING customer I will not be ripped of be an Incompetent seller then given the run around by IDIOTS in the CS dept.
FIVERR SUCKS, GO LOCAL AND BE A HAPPY PRO