Lazy customer service. Inefficient processes. My order was out of stock (but nowhere in their site did it say it was running low) and it took 4 lengthy calls, 3 weeks to receive 1 out of 3 items. And I did not even know there were issues on the other items until my 4th call and no other resolution than a refund. Willing to bet I will have to call another time at least to see that refund and probably another 3 weeks. STAY AWAY FROM THIS SITE. THEY ARE NOT WORTH ALL THE TROUBLE.