Ordered apostilled birth certificate for visa application 3 months ago. Still not arrived. Of course the apostille will no longer be valid should it ever arrive.
Last week I ordered birth certificate through the UK Govt's official channel (www.gro.gov.uk) and sent to be apostilled through official legalisation service (https://www.gov.uk/get-document-legalised). within under a week had the apostilled version in my hand, on the other side of the world.
Do NOT use this sham of a company. They are, quite simply, thieves.