I have not been able to access my email for over 2 weeks. They require verification and send me a 4 digit code (to another email service). But when I submit that code, I'm told it is invalid because a 7 digit code is required!?!?!?! Their online service bot just takes me in circles until I end up at the same moronic verification process. The Microsoft phone # is just another bot that tells you to go to the useless online bot. Outlook is just one giant bot with no human element or COMMON SENSE. DO NOT GET AN OUTLOOK ACCOUNT.