Ive been a member for over a year i dont go on the site very often but have cashed out 2 £5 amazon vouchers. They then send surveys and on 2 occassions i have been blocked from accessing them i got them unlocked to then find my account blocked surprise surprise im not far off being due another payment they are now trying to say i have violated the terms and conditions by having multiple accounts and i need to verify my identity with the us address i signed up with unfortunately i have never signed up with a us address as i am from the uk then i am expected to provide photo id and a bill with my address and prove im over 18 they are trying to say i accessed my account from another location far away from my ip address ive asked them to provide me with the emails and details of all of these so called multiple accounts i have but ive had no reply on that one will not be bothering no more with that site
Hello Philippa,
We are sorry to hear about your experiences, we have contacted you requesting further information so we may locate your account to review the ban on your account.
Kind Regards,