Paid £500 for euros notified of delivery for Monday before 1. Waited, no money. Tracked it. Sent to wrong depot. Sent on next day. Wrong depot again. Delivery by 1. No show again. Notified to receive Wednesday before 1. We left for our holiday 7.30 am. Contacted FX to cancel as not now required. Post office will hold it for 18 days. I can collect it or refuse it and it will be returned for a buy back. They told me no chance of a refund. Unpleasant couldn't care less company. Keep away from them. I will persue my claim in court if needs be.