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Philip M.

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1 Review by Philip

MiniInTheBox

  • MiniInTheBox

“Dreadful! But they've done their best to remedy the situation...”
8/29/16

Well, they tried hard to fix it. Customer support came through right away and offered to reship or a refund, which I accepted - and the refund arrived a few days later.
My original review: "They either don't deliver or, if at all, very, very late with poor quality products.
This amounts to online fraud, typical of many Chinese companies.
Avoid this company at all costs."

  • Comments (0)
  • 314K Views
Helpful  (3)
Thank you
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Mini I. – MiniInTheBox Rep

Dear Customer,

We sincerely apologize for the inconvenience. Please don't be worried cause we'll take full responsibility of that.

The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=13298469

Sincerely,
MiniInTheBox Customer Service

Philip Has Earned 3 Votes

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Philip M.'s review of MiniInTheBox earned 2 Very Helpful votes

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