We made a large order which we expected in 10 days, however after 3 weeks nothing. They almost never pick up the phone or respond to messages. We had to cancel as we are in the South and the planting season had gone. We did manage to cancel the order, BUT they sent the plants anyway. By the way the quality looked horrible. However despite their verbal acceptance of the cancellation they did not honor that cancellation and insist on our paying postage to return their unwanted plants. After countless calls and emails they just block us at every point. Truly terrible service, dishonorable and now we are involving lawyers.
It may not be absolutely fraudulent but its pretty close.
Do yourselves a favor and do not use them