I have ordered from this company for many years but I'm sad to say I will no longer be a customer. Is the quality good? I would say most of the time even though their color matching has changed over the years and you never know anymore what shade it will be from run to run.
I believe this company in their desire to grow have lost touch with quality control and with the customers that have made them who they are today.
I believe one of the worst aspects of this company is there lack of customer service. I also know that I was willing to except that until now because of their prices. Now though they have raised their prices to a point that I can get printing elsewhere and also customer service as well. Thus I say goodbye Gotprint.
Hello Phillip, is there a order number that you provide so we can look into the issues you have with Customer Service? With regards to the pricing on the website, there has been an increase in the cost of paper stocks world wide, but we constantly try to keep our prices as low as we can. Thank you