I called today for an auto insurance quote. The insurance agent, Jake Bryant, was polite, but was not knowledgeable and during our 18 minute phone conversation excused himself for inordinately long periods to consult with a supervisor regarding elementary questions. My concern is that Bryant may be representative of THE HARTFORD auto insurance business model. That said AARP, independent of THE HARFORD is a great Represetative of its members.
Hi Philip,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom