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Phil H.

Contributor Level

Total Points
80

1 Review by Phil

UPS
  • UPS

1/24/22
• Updated review

The day after I opened my claim I received a new routing number from the sender. The package came later that day. I'm happy to have my purchase, but why did I get a proof of delivery a full day before I got my package?

"Proof of delivery"
1/19/22
Verified purchase
• Previous review

UPS sends a "proof of delivery" when they leave a package. How is that proof? Proof would be actually getting the package! I received this so-called proof, but no package. The recourse is to open a claim. Good luck with that! I have spent 2 hours going through setting up a UPS ID and and login and then filling out a claim. Fortunately, the item I lost was inexpensive - I'm just going to move on and forget it. This is not a customer oriented company.

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