Wish I had looked at this review of company first. Out $40 for shampoo - they advertised product by name and then substituted a different one from the same company, saying 'we're sorry for your confusion if you wanted an older product'. What they sent was not a new formula of the ordered product but a newer release from the company that shared one similar ingredient which I had tried before and makes my scalp itch. $#*!s
We list over 30,000 items and it can difficult to keep item descriptions, photos and such details up to date. We dislike when this happens this as much as the customer, but trying to run a small competitive online business can be challenging in these times (4 bottles of shampoo total cost delivered was $31.95 a full $10.00 less than the next lowest online competitor). We have refunded her purchase in full as is our policy 100% satisfaction guaranteed.