P H.

Firstly the website first page does not make you aware they are based in Spain and as my delivery charge by TNT was £5 I assumed the company was based in the UK. I have bought from them previously and was happy with the product so did not have to venture into the world of returns. This time the colour looked different than on the website so I emailed a request to return it. To my surprise you have to pay delivery even if it is an exchange.
I would just like UK customers to be aware that it will cost them at the least £30 or more to return the goods and if they are happy with that then fine.
I will put this all down to me not investigating the T's & C's and return policy thoroughly enough before purchasing but it is a warning to others to be vigilant on any website even if it is. co.uk