You have to make sure you are able to log on Tuesdays at 12 noon on their sample days. When you do the website is overloaded and crashes. Every Time! By the time you get through the samples are gone or you find out you did not get any this time. I have always been "in good standing" and filled out my reviews in time and with care. A few years ago they were great - then, I guess, they grew in members, but never caught up with the capability of their website.