I was sent a $25 coupon and every time I tried to use it it said 'already used', so I contacted customer support and the representative and supervisor were extremely condescending telling me it's because I tried to purchase a discounted item. I told them all the items I can see online have and online discounted price and asked how to go about using the coupon. The supervisor stated 'well I guess you will have to find an item that isn't discounted'. Such a bad experience!
Also the baby registry app isn't working and I was told 'it will hopefully be fixed at some point'. Customer service here sucks and i regret making a registry with them. Will be switching to buy buy baby or amazon registry.