PETE t.

I contacted customer service at good seats via email that my tickets were rejected. They responded right away, and indicated that I needed to provide proof from the venue that the tickets were denied. Fortunately, I was able to contact the venue and they provided a detailed explanation in writing (tickets were regenerated by the seller after they were sold to me, which made my tickets invalid). Lucky that the venue was able to track the history of the tickets. I sent this to Good Seats. They then told me that I had to send the documentation to where they (Goodseats) bought the tickets (a company called mytickettracker). Now I never heard of these people, nor had no relationship with them, but as I had all documentation, I sent it to them too. After a follow up with Goodseats, I never heard another thing from either organization. Eventually I had to dispute with my credit card company. This place, mytickettracker disputed my dispute with their policy that all sales are final, even though they sold me useless pieces of paper (actually useless bits of cyber bits). This is still pending final resolution with my credit card, though I anticipated a positive outcome as I have extensive documentation that they tickets were bogus and I complied with all of Goodseats requirements for proving my position. I suspect most people would not be able to obtain documentation from the venue, as they wouldnt have the ticket history or be unwilling to cooperate and provide the documentation. This site is not worth the hassle.