petes131

pete S.

Contributor Level

Total Points
161

2 Reviews by pete

178K Views
5/15/20

You won't receive your order, you won't receive a refund, they will refuse to let you speak to a manager! Several weeks of waiting on the phone for ever to get no answers from rude employees, No response to your emails! It's like chasing someone down the street that stole your wallet.

Will have to wait 35 days for a dispute on my credit card to process, which means I will have to wait another month to get the product I need for my vehicle. Gives you a real good idea of how much they like ripping people off for products they admit hasn't shipped, and ZERO reason as to why it hasn't.

I also love the cute little responses they leave on here like they care and will make it right. They don't and they won't!

This company is a stealing scam!

caridc
Carid C. – CARiD Rep

Dear Pete,

Thank you for your feedback. We are extremely sorry for the negative experience you have been through and poor assistance provided in this regards.

We always keep our clients posted in regards to the status of the current request or a delay if any.

Also, usually, the reply via email is provided within 24 business hours upon its delivery to our inbox, except emails that for some reason went to spam folder.

As an alternative to email or phone calls, you can always use our Online Chat available 24/7 to answer all your questions. The link to our Live Chat: https :// www.carid. Com/livechat. Php? Source_url=https%3A%2F%2Fwww.carid. Com%2Fmy-account%2Forder-search%2F.

Unfortunately, i was unable to locate your order in the system. Please, email me at chester.ha@carid.com and i will do my best in order to facilitate the resolution as well as offer compensation for the inconvenience.

Looking forward to your reply!

10/10/19

Their customer service is absolutely terrible. They will act they are doing you a favor when you purchase from them. Save your time and money and pick a better option.

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hanae4
Hana E.
1 Review
3 Votes

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