Peter Y.

I received paperwork from the court regarding a five year old civil case in which I am a defendant. I decided to ask a couple of simple questions regarding my case that did not require the usual $250 attorney retainer fee. I received a detailed answer in about five minutes and was pleased with the detail. I then had another question that I preferred to speak with a live person. I was called back within about ten minutes and spent about twenty minutes on the phone with one of their people, (not sure if it was a paralegal or an attorney) but the conversation was in depth and specific regarding my question. The call did cost an additional $59 however it was worth every penny as far as I'm concerned.