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1 Review by Peter



I have searched for the small print that claims freezing is normal, DVR controls only work on a few sections, loss of signal goes in and out with digital artifacts and cold booting may be required each day to get the system back. What page is that on?
Customer Service is responsive when I call but, I am on my fourth DVR and why would I need another? Is there a problem being worked on that we can't be told about?
Can somebody give me a clue?

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The question should be, how come a company with such a terrible customer service is still around....


Called customer service for support laptop works cell phone works iPad works I could download...