Read the reviews - seemed to be split 50/50 between a 5 and a 1. Figured worse case I'd reverse the charges on my credit card so I made the plunge. Bought 11 coneflower plants this month. Just arrived today. All tall and green and very professionally wrapped. All 11... perfect. Give this place a chance. If you buy in early spring for such, maybe not the best from reading the reviews. But damn I'm impressed!