Peter T.

We have had a Yahoo mail account since it was first offered & have stayed through all the problems, hacks, down time, & periods of yahoo being un-contactable. It has been a paid account for many years. The new mail interface which has been forced upon Yahoo customers is the final insult. It is childish in appearance & barely customizable so that the user is forced to grit their teeth to use it without being able to get it to look & function as they'd wish. What they are thinking is a mystery, & it appears there are no persons of intuitive understanding at the helm directing the changes. It will be difficult for long term customers to change to another service but there is little choice left & It seems hundreds of thousands of users will do the same. Looking at this objectively one suspects the new owners are manipulating the service to achieve failure & then shut it down as a commercial loss.